1. Introduction

Travis Schultz and Partners(ABN 14 620 774 567) (“we”, “our”, “us”) are committed to protecting your privacy. This Privacy Policy outlines how we manage your personal information in accordance with the Australian Privacy Principles (‘APPs’) contained in the Privacy Act 1988 (Cth) (‘PA’).

The PA defines what personal information means but in summary, it is any information or opinion about an individual who is reasonably capable of being identified from that information or opinion.  It does not include information which has been de-identified.

2. Collection of Personal Information

We collect personal information that is necessary for our business functions and activities. The types of personal information we collect may include:

  • Name
  • Contact details (e.g., email address, phone number)
  • Date of birth
  • Payment information
  • Any other information you provide to us

We collect personal information online using electronic forms, by paper forms, by telephone, by email and in person.

3. Use and Disclosure of Personal Information

We use and disclose your personal information for purposes including:

  • Providing our services to you;
  • Communicating with you;
  • Improving our services;
  • Providing to the Queensland Law Society and Lexon and our advisors in the event of an insurance or professional indemnity claim;
  • Complying with legal obligations;

We may disclose your personal information to third parties, including:

  • Staff;
  • Insurers and medical providers as part of your claim process;
  • Contractors and service providers who assist us in our business operations;
  • Regulatory authorities, as required by law;
  • Other statutory bodies including Legal Services Commission.

5. Direct Marketing

We will not use your personal information for direct marketing purposes without your prior consent. Travis Schultz & Partners do not provide mailing lists to others.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We use a range of physical, electronic, and managerial measures to ensure the security of your personal information.

We will destroy personal information that is not required to be retained (under Australian law or Court/Tribunal Order) or no longer required by us in providing services to you.

7. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, incomplete, irrelevant, or misleading. To request access or correction, please contact us using the details provided below.

8. Complaints

If you have a complaint about how we handle your personal information, please contact us. We will investigate your complaint and respond to you within a reasonable time.

9. Overseas Disclosure

We may disclose your personal information to overseas recipients, including service providers located outside Australia. We will take reasonable steps to ensure that any overseas recipient complies with the APPs.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Travis Schultz & Partners
PO Box 1070
MOOLOOLABA QLD 4557
Email: info@schultzlaw.com.au

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.